As part of Marquette’s ongoing efforts to enhance security, reduce maintenance and support costs, and provide user-friendly tools for our community, IT Services is transitioning to new VPN and multifactor authentication services in April. The new services – Fortinet Forticlient VPN and Microsoft Authenticator – are now available.
GlobalProtect VPN and Duo MFA will be retired on Monday, April 7; students, faculty and staff will need both apps until that date but are encouraged to download and configure the new tools in advance of the transition.
Users can safely remove Duo and GlobalProtect from their mobile devices on April 8. If you need assistance, contact the IT Services TechSquad at techsquad@marquette.edu or (414) 288-7799.
The university’s transition to new providers is in support of Marquette’s Securing Our Future initiative and in alignment with the healthy campus theme of the 2031 strategic plan, Guided By Mission, Inspired To Change.
IT Services recognizes migrating to new services can be challenging and is committed to making this process as smooth as possible.
How to download new services
Detailed instructions on how to enroll with both applications are available on the TechSquad website:
Forticlient VPN
How to install on Windows devices
How to install on Android devices
Microsoft Authenticator MFA
How to register using the smartphone app
How to register using an SMS code
About the new services
Fortinet Forticlient VPN
Forticlient offers robust security features, improved performance and a user-friendly interface to ensure a seamless connection experience. This new service will meet the evolving needs of our students, faculty and staff, providing a reliable and secure means to access university resources remotely.
Microsoft Authenticator
This service will replace Duo Multifactor Authentication and offers enhanced security features, greater ease of use, and better integration with our existing Microsoft services. Microsoft Authenticator will help safeguard your accounts and university data with state-of-the-art authentication technology.
