MUPD safety reminder regarding ride share apps

MUPD reminds the Marquette community to take precaution when using ride share apps such as Uber or Lyft.

Here are a few specific safety tips to remember:

  • Match the license plate number of the car with the app — Always double check the license plate number, make and model of the car to ensure it matches the information the app provides.
  • Ask the driver, “Who are you waiting for?” — This way the driver must give you a name. If the information isn’t correct, DON’T get in the car.
  • Look at the photo of the driver on the app — Match the photo of the driver on the app with the person driving. If the photo doesn’t match, DON’T get in the car.
  • Wait for your ride indoors — Wait until the app shows that the driver has arrived.
  • Ride in the back seat — This gives you and the driver personal space.
  • Don’t reveal personal details — Do not share your phone number or other contact information with a driver. If a rider and driver need to contact each other for some reason, the app automatically makes both phone numbers anonymous to protect everyone’s privacy.
  • Share trip details with a friend — Riders can share their trip details by tapping “Share status” in the app. This shares a driver’s name, photo, license plate and location.
  • Rate your driver — This allows the service to remove potentially dangerous drivers.

Additionally, please adhere to COVID-19 health and safety guidelines while riding in an Uber or Lyft (i.e. wear a mask, do not take a ride if you are sick, wash your hands often and use hand sanitizer when on the go, do not ride with a large group).

Visit Uber and Lyft’s dedicated coronavirus websites for more information:

For more safety resources, download the MUPD EagleEye app and visit MUPD’s website.

MUPD emergency phone number: (414) 288-1911

MUPD non-Emergency: (414) 288-6800