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  • June 29, 2022

IT Help Desk will be closed Dec. 24 through Jan. 1

December 18, 2019

The IT Services Help Desk will be closed Tuesday, Dec. 24, 2019 through Wednesday, Jan. 1, 2020.

To continue using e-resources over the holidays and avoid potential issues, ITS encourages faculty and staff to do the following:

  • Change your Marquette password early if it’s set to expire during the break.
  • Ensure you are enrolled in Duo Multi-Factor Authentication
    • Duo Multi-Factor Authentication is now required for faculty and staff who are trying to access Office 365 online applications (Outlook, OneDrive, SharePoint, etc.) from off-campus.
    • If you have not yet enrolled with Duo, do so before Tuesday, Dec. 24, so that the Help Desk can assist if you have problems with enrolling.
    • Instructions for Duo are online.

Filed Under: For Faculty/Staff, News

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